DHL線上寄件

1 貨件明細
Shipment Details
2 確認貨件及運費
Confirm Shipment and Charge
3 交寄貨件
Drop-Off Shipment
貨件種類 Shipment Type：
DHL 便利封 (限裝紙張)
DHL Express Envelope (Paper Contents Only)
地區 Region	中國/香港/澳門 China/ Hong Kong/ Macau	亞洲其他地區/ 澳洲/紐西蘭 Other Asian Regions/ Australia/New Zealand	歐洲/北美洲/ Europe/USA/ Canada	中南美/非洲/ 其他地區 Central and South America/ Africa/Other regions
價格表 (新台幣) Rate (NTD)
預估運送天數 Estimated Transit Time	1	2	2	3
本價目表已內含燃料附加費及營業稅，便利封約可裝50張A4紙，如有超重情形，DHL將再向寄件人補收運費。
The rates above include fuel surcharge and business tax. The Express Envelope can contain about 50 pieces of A4 paper. If overweight, DHL will charge additional cost to shipper.
詳細便利封服務分區與價格表(下載)
寄件人資訊 (*為必填)
Shipper’s Information (*Required)
公司名稱
Company Name
寄件人＊
Shipper’s Name
城市/郵遞區號＊
City/Zipcode
地址＊
Address
手機號碼＊
Mobile No.
電子郵件＊
E-mail
DHL將傳送貨件資料及交寄提醒通知至您的e-mail。
DHL will send the shipment paperwork and drop-off reminder to your e-mail.
收件人資訊 (*為必填)
Receiver’s Information (*Required)
*請用英文填寫資訊
*Please fill out the information in English.
公司名稱
Company Name
收件人＊
Receiver’s Name
地址＊
Address
所在國家＊
Country
郵遞區號
Zipcode
城市＊
City
州/區
State/District
電話＊
Phone No.
寄件須知條款 Shipper’s Agreement
當您以〝託運人〞身分要求DHL提供服務時，代表您本人及任何其他與託運之貨物有利害關係之人，同意自DHL接受貨物時起，本條件與條款適用於彼此之運送關係，除非經DHL授權之主管以書面另行同意之條件外，本運送條件與條款雙方皆應予以遵守。貨物係指在一張提單下由DHL所選擇任何可能方式（包括以航空、陸路或其他運送者） 運送之所有文件或包裹。〝提單〞應包括由DHL自動系統所印製之任何籤條、提單或發貨單，本條件與條款均應涵括在內。同時，每批貨物係以本文所載之有限責任規定運送之。託運人如要求較大之保障時，得以額外付費方式安排保險（進一步資料請參閱下文）。DHL係指DHL Express Network之任何成員。
1. 報關、出口與進口
DHL得代表託運人執行以下任何活動事宜，以提供其服務予託運人：
（1）填寫任何文件，修改產品或服務代號，及支付相關法律與法規所要求之關稅或稅款；
（2）為關稅及出口控制目的，擔任託運人之運送經紀人，為指定報關行執行清關及通關業務而擔任收件人；
（3）DHL以其合理之判斷，依據被授權者之請求，重新將貨物發送至收件人之經紀人或其他地址。
2. 不被接受之貨物託運人同意其貨物是可被接受運送者，但如有以下狀況，將被視為不被接受承運之貨物：
‧ 被IATA（國際航空運輸協會）、ICAO（國際民航組織）、ADR (歐洲公路危險物品貨運規則)、任何相關政府部門或其他有關組織歸類為危險物質、危險品或違禁品時；
‧ 依相關海關法規要求須申報，卻未進行報關時；
‧ 該貨件含有膺、偽造品、動物、金塊、貨幣、稅務標籤、無記名可轉讓票據、貴金屬與寶石、武器或其模仿品、武器零件與軍火、屍體、色情書刊及非法麻醉葯／毒品等；
‧ 該貨件包含之任何其他項目，經DHL判定無法安全或合法地運送時；或
‧ 該貨件包裝不完整或不適當者。
3. 交運與無法交運貨物不能交運至郵政信箱或郵遞區號，而將被交運至由託運人所提供之收件人地址（如係郵件服務，該地址將被視為郵遞服務最先收件者之收件人地址），但不一定須交由收件人本人收執；交運地址若有集中收件區者，貨物將被交運至該區。若貨物被視為不被接受、或因報關目的而低估貨價、或無法合理地辨別或找到收件人、或收件人拒絕收件或支付運費者，DHL應儘力將貨物退還託運人，費用由託運人負擔，否則貨物得由DHL放棄、處分或出售，而不必對託運人或任何其他人負任何責任，該處分所得用來抵扣服務費與有關之管理費，如仍有餘額時將退還託運人。
4. 檢查DHL無須知會，得有權利但無義務開啟與檢查貨物。
5. 貨物運費DHL之貨物運費是根據實際或材積重量二者之間較重者計算之，同時任何貨物得由DHL重新過磅與測量，以確認該計算值是否正確。託運人應支付或償還DHL因其提供服務、或代表託運人或收件人或任何第三者所產生之所有貨物運費、相關附屬之費用、代墊之關稅與稅款，以及貨物如第2條所載被視為不被接受承運時所產生之所有索賠、損害賠償、罰款及費用。
6. DHL之責任DHL之責任完全只限定於直接損失、損害及本第6條所載之每公斤／磅限額，不包括所有其他類型之損失或損害（如失去的利潤、收入、利益及未來生意等），不論該損失或損害是特殊或間接地、或縱使在接收貨物前後DHL已注意該損失或損害之風險皆同。如貨物經由空、陸或其他運輸方式聯運時應被視為航空運送。在不影響第7至11條規定下，DHL對任一運送貨物之最大責任被限定以該貨物現金價值計算而不超過下列限額：空運或其他非陸運之貨物：每公斤美金25元或每磅美金11.34元；或陸運之貨物：每公斤美金12元或每磅美金5.44元。每批貨物限定索賠一次，並就其相關所有損失或損害完整而徹底地解決之。如託運人認為上述DHL有限責任不符其所需
者，則其須對貨物價值進行特殊申報，並依第8條貨物保險（價）規定申請保險（價），或由其自行安排保險，否則託運人應承擔所有損失或損害風險。
7. 索賠期限所有索賠案應從DHL接受貨物日起三十天內以書面向DHL提出，否則DHL將不負任何責任。
8. 貨件價值保障（不適用於Deutsche Post Global Mail德國郵政全球郵件服務）如託運人在提單正面貨件價值保障部份指定欄勾“是”、或經由DHL自動系統提出申請者，並繳納相關貨件價值保障費用後，DHL得為託運人安排貨件價值保障，包括貨物損失或實體損害發生之實際現金價值，惟貨件價值保障不包括間接損失或損害、或延遲所產生之損失或損害。
9. 延遲交運貨物及運費退還保證DHL將儘一切合理的努力以DHL一般的交運時間表來交運貨物， 但該時間表是不具拘束力的， 且非為合約的一部份，DHL不負責因延遲所產生之任何損失或損害。某些服務項目因部份或全部貨件因運送延遲而提供運費退還保證。相關運費退還保證之條件與條款，可參閱DHL網站(www.dhl.com)或查詢DHL顧客服務部。
10. DHL無法控制之狀況DHL不對無法控制之狀況所引起之任何損失或損害負責，該無法控制者包括但不限於：電子或照相影像、資料或錄影之電性或磁性損害或消失等；任何和貨物性質有關的瑕疵或特性，即使DHL已知悉之；非由DHL所聘僱或簽約之人員，如託運人、收件人、第三者、海關或其他政府官員等之任何行為或疏忽；不可抗力事件，如：地震、龍捲風、暴風、水災、大霧、戰爭、墜機或禁運、暴動或民眾騷動、產業勞工罷工運動等。
11. 國際公約貨物如係以空運運送至出發國以外國家為終點站或停留站時，如適用蒙特利公約、或華沙公約，應依其規定辦理。如係國際公路運輸，則得適用國際公路貨運契約公約(CMR) 。這些公約均限定DHL之損失或損害賠償責任。
12. 託運人之保證與賠償託運人因不遵守任何有關法律或法規，以及違反以下保證與表示時，託運人應賠償DHL並使DHL免受任何損失或損害：
‧ 由託運人或其代表人所提供之所有資料是完整與正確的；
‧ 貨物是由託運人員工在安全的前提下所準備的；
‧ 託運人僱用可靠的員工來準備貨物；
‧ 在準備、儲存與運送至DHL當中，託運人防止貨物受到未經許可之干擾，
‧ 貨物業經適當地標示、載明地址及包裝，以確保在一般處理狀況下能安全的運送。
‧ 符合所有相關海關、進口、出口與其他法律與法規規定。
‧ 提單業經託運人之被授權代表人簽署，本條件與條款對託運人即具有約束力與強制力。
13. 運送貨物路線託運人同意所有運送貨物路線與改變運送路線，包括貨物可經由中途站轉送，悉由DHL自行決定。
14. 準據法為了DHL之利益，因本條件與條款所引起之任何爭議，應交付貨物運送起始國之非專屬管轄法院裁決，並以該國法律為準據法，除相關法律另有規定者外，託運人應無條件接受該管轄。
15. 可分割性任何條款之無效性或不具強制性，應不影響本條件與條款之任何其他部分。

IMPORTANT NOTICE

When ordering DHL’s services you, as “Shipper”, are agreeing, on your behalf and on behalf of anyone else with an interest in the Shipment, that the Terms and Conditions shall apply from the time that DHL accepts the Shipment unless otherwise agreed in writing by an authorised officer of DHL.“Shipment” means all documents or parcels that travel under one waybill and which may be   carried by any means DHL chooses, including air, road or any other carrier. A “waybill” shall include any label produced by DHL automated systems, waybill, or consignment note and shall incorporate these Terms and Conditions. Every Shipment is transported on a limited liability basis as provided herein. If Shipper requires greater protection, then insurance may be arranged at an additional cost. (Please see below for further information). “DHL” means any member of the DHL Express Network.

1.Customs,Exports and Imports
DHL may perform any of the following activities on Shipper’s behalf in order to provide its services to Shipper:
(1) complete any documents, amend product or service codes, and pay any duties or taxes required under applicable laws and regulations,
(2) act as Shipper’s forwarding agent for customs and export control purposes and as Receiver solely for the purpose of designating a customs broker to perform customs clearance and entry and
(3) redirect the Shipment to Receiver’s import broker or other address upon request by any person who DHL believes in its reasonable opinion to be authorised.

2.Unacceptable Shipments
Shipper agrees that its Shipment is acceptable for transportation and is deemed unacceptable if:-
‧ it is classified as hazardous material, dangerous goods, prohibited or restricted articlesby IATA (International Air Transport Association),    ICAO (International Civil Aviation Organisation), ADR (European Road Transport Regulation on dangerous goods), any applicable government department or other relevant organisation;
‧ no customs declaration is made when required by applicable customs regulations;
‧ it contains counterfeit goods, animals, bullion, currency, banderols/tax stickers, bearer form negotiable instruments, precious metals and  stones; real or imitation firearms,parts thereof, weapons, explosives and ammunition; human remains, pornography or illegal narcotics/drugs), ‧ it contains any other item which DHL decides cannot be carried safely or legally, or
‧ its packaging is defective or inadequate.

3.Deliveries and Undeliverables
Shipments cannot be delivered to PO boxes or postal codes. Shipments are delivered to the Receiver’s address given by Shipper (which in the case of mail services shall be deemed to be the first receiving postal service) but not necessarily to the named Receiver personally.Shipments to addresses with a central receiving area will be delivered to that area. If the Shipment is deemed to be unacceptable, or it has been undervalued for customs purposes,or Receiver cannot be reasonably identified or located, or Receiver refuses delivery or to pay for delivery, DHL shall use reasonable efforts to return the Shipment to Shipper at Shipper’s cost,failing which the Shipment may be released, disposed of or sold by DHL without incurring any liability whatsoever to Shipper or anyone else, with the proceeds applied against service charges and related administrative costs and the balance of the proceeds of a sale to be returned to Shipper.

4.Inspection
DHL has the right to open and inspect a Shipment without notice.

5.Shipment Charges
DHL’s Shipment charges are calculated according to the higher of actual or volumetric weight and any Shipment may be re-weighed and re-measured by DHL to confirm this calculation.Shipper shall pay or reimburse DHL for all Shipment charges, ancillary charges, duties and taxes owed for services provided by DHL or incurred by DHL on Shipper’s or Receiver’s or any third party’s behalf and all claims, damages, fines and expenses incurred if the Shipment is deemed unacceptable for transport as described in Section 2.

6.DHL’s Liability
DHL’s liability is strictly limited to direct loss and damage only and to the per kilo/Ib limits in this Section 6. All other types of loss or damage are excluded (including but not limited to lost profits, income, interest, future business), whether such loss or damage is special or indirect, and even if the risk of such loss or damage was brought to DHL’s attention before or after acceptance of the Shipment. If a Shipment combines carriage by air, road or other mode of transport, it shall be deemed to have been carried by air. DHL’s
liability in respect of any one Shipment transported, without prejudice to Sections 7-11, islimited to its actual cash value and shall not exceed:$US 25.00/kilogram or $US 11.34/lb for Shipments transported by air or other nonroad mode of transportation; or $US 12.00/kilogram or $US 5.44 /lb for Shipments transported by road.Claims are limited to one claim per Shipment settlement of which will be full and final settlement for all loss or damage in connection therewith. If Shipper regards these limits as insufficient it must make a special declaration of value and request insurance as described in Section 8 (Shipment Insurance) or make its own insurance arrangements,failing which Shipper assumes all risks of loss or damage.

7.Time Limits for Claims
All claims must be submitted in writing to DHL within thirty (30) days from the date that DHL accepted the Shipment, failing which DHL shall have no liability whatsoever.

8.Shipment Insurance
DHL can arrange insurance for Shipper covering the actual cash value in respect of loss of or physical damage to the Shipment, provided the Shipper completes the insurance section on the front of the waybill or requests it via DHL’s automated systems and pays the applicable premium.Shipment insurance does not cover indirect loss or damage, or loss or damage caused by delays.

9.Delayed Shipments and Money-Back Guarantee
DHL will make every reasonable effort to deliver the Shipment according to DHL’s regular delivery schedules, but these schedules are not binding and do not form part of the contract.DHL is not liable for any damages or loss caused by delays.Certain services have a money-back guarantee which provides for a credit or refund for delay of all or part of the Shipment’s transport charges in some cases. The Money-Back Guarantee Terms and Conditions are available on the DHL website (www.dhl.com) or from DHL Customer Service.

10.Circumstances Beyond DHL’s Control
DHL is not liable for any loss or damage arising out of circumstances beyond DHL’s control.These include but are not limited to:- electrical or magnetic damage to, or erasure of, electronic or photographic images, data or recordings; any defect or characteristic related to the nature of the Shipment, even if known to DHL; any act or omission by a person not employed or contracted by DHL - e.g. Shipper, Receiver, third party, customs or other government official;“Force Majeure” - e.g. earthquake, cyclone, storm, flood, fog,war, plane crash or embargo, riot or civil commotion, industrial action.

11.International Conventions
If the Shipment is transported by air and involves an ultimate destination or stop in a country other than the country of departure, the Montreal Convention, or the Warsaw Convention as applicable, governs. For international road transportation, the Convention for the International Carriage of Goods by Road (CMR) may apply. These conventions limit DHL’s liability for loss or damage.

12.Shipper’s Warranties and Indemnity
Shipper shall indemnify and hold DHL harmless for any loss or damage arising out of Shipper’s failure to comply with any applicable laws or regulations and for Shipper’s breach of the following
warranties and representations:-
‧ all information provided by Shipper or its representatives is complete and accurate;
‧ the Shipment was prepared in secure premises by Shipper’s employees;
‧ Shipper employed reliable staff to prepare the Shipment;
‧ Shipper protected the Shipment against unauthorised interference during preparation, storage and transportation to DHL;
‧ the Shipment is properly marked and addressed and packed to ensure safe  transportation with ordinary care in handling;
‧ all applicable customs, import, export and other laws and regulations have been complied with;and
‧ the waybill has been signed by Shipper’s authorised representative and the Terms and Conditions constitute binding and enforceable obligations of Shipper.

13.Routing
Shipper agrees to all routing and diversion, including the possibility that the Shipment may be carried via intermediate stopping places.

14.Governing Law
Any dispute arising under or in any way connected with these Terms and Conditions shall be subject, for the benefit of DHL, to the non-exclusive jurisdiction of the courts of, and governed by the law of, the country of origin of the Shipment and Shipper irrevocably submits to such jurisdiction, unless contrary to applicable law.

15.Severability
The invalidity or unenforceability of any provision shall not affect any other part of these Terms and Conditions.

16.Miscellaneous
DHL includes DHL International (Pty) Ltd t/a DHL Express, Reg. No.1978/004114/07 and Unacceptable Shipments includes any shipment falling within the Hazardous Substances Act 15 of 1973, the Regulations for the Conveyance in Aircraft of Dangerous Goods, the Explosives Act 26 of 1956, or the National Road Traffic Act 93 of 1996.
我已詳細閱讀條款並同意。
I’ve read and agreed to the terms and conditions.
DHL便利封，領先業界首選線上寄件123、快速可靠又簡單！

DHL便利封，領先業界首選
線上寄件123、快速可靠又簡單！
