統一超商線上刷卡退款專區

退款須知 Refund Notice:

1. 此退款服務僅提供給使用統一超商線上寄件並刷卡付款之現金客戶。
This refund service is only available for cash customers who have paid by credit card through DHL 7-Eleven online shipping.
2. 若您已申請退款,請勿重複使用已申請退款的提單寄件。若想再寄件,請至 7-Eleven代收服務專區
If you have already applied for a refund, please do not reuse the Air Waybill. To re-send your shipment, please visit the 7-Eleven shipping service homepage.
3. 若想取消寄件或貨件不符合DHL Express運輸條款而導致退件,請儘速至退款專區申請退款,若於線上完成提單製作後五日內,您尚未至7-11門市交寄,亦未提出退款申請,則DHL將執行信用卡扣款作業,退款事宜將由專人與您聯絡。
Please note that if the parcel is not dropped off at 7-Eleven store or if your refund request is not received within five days, DHL will proceed with the payment. If you still require a refund after this, the DHL finance representative will contact you for further assistance.
退款申請 Refund Application
提單驗證:請輸入要退款之貨件10碼提單號碼
Please enter the 10 digit waybill number of the shipment