跨境電商退貨

此服務僅提供給以下客戶使用 This service is only valid for below customer:

已持有跨境電商業者提供之有效DHL免付費退貨提單者
Customer with valid DHL Waybill for return purpose provided by international E-commerce company

若非企業帳號客戶，請使用DHL文件便利封(限裝紙張)或貨件便利袋(限裝非文件商品)寄送，寄送選項請至7-Eleven代收服務專區。
For other customers, please use DHL Express Envelope (paper contents only)/Flyer Standard (Non-document only), or go to 7-Eleven shipping service homepage for more options.

代收服務注意事項 Service Notice

文件與貨件皆可代收 Document and Parcel are accepted
使用本服務委託統一超商代收，其完成包裝後之材積及尺寸，需符合統一超商規定，若交寄商品超出規定，門市人員保有拒絕收件權力
Parcel size after packing must comply with 7-Eleven regulation. If the size exceeds the regulation, the store clerk retains the right to refuse to accept the shipment.
材積與重量限制：最長邊 =< 45 cm、長+寬+高合計 =< 105 cm、重量 =< 5 kg
Parcel size: Max Length =< 45 cm、Length+Width+Height =< 105 cm、Max Weight =< 5 kg
提醒您，適逢例假日與國定假日或超過當天截件時間，DHL取件時間均順延至下一個營業日
Please note : when collection falls on weekend and public holiday or exceeds cut-off time, it will be processed the following business day.
為確保飛航安全，所有透過DHL合作代收通路寄送之文件/貨件，DHL人員將會於DHL服務中心進行拆箱檢查，拆箱過程將會全程錄影存證，以保障雙方權益。
In order to ensure flight safety, all document/parcel sent through DHL collection channel will be unpacked and inspected at DHL service center. The process will be recorded to protect the rights and interest of both parties.

寄件須知條款 Shipper’s Agreement

勾選以下 - 我接受DHL運輸條款與條件並聲明此票快遞不包含任何禁運品。

我已詳細閱讀注意事項並同意。
I‘ve read and agreed to the terms and conditions.

1 驗證提單
Air Waybill Detail verify
2 交寄貨件
Drop-off-shipment

請輸入要交付之貨件/文件10碼提單號碼
Please enter the 10 digit waybill number of the shipment to be shipped